Privacy Policy — ONE PT
ONE PT

Privacy Policy

Last updated: August 6, 2026

This Privacy Policy explains how ONE PT LLC ("ONE PT," "we," "us," or "our") collects, uses, and protects information when you visit our websites (including 1-pt.com and go.1-pt.com), contact us, or enroll in our text-message program. By using our sites or providing your information, you agree to the practices described here.

1. Information we collect

We collect information you provide directly and information collected automatically:

  • Contact and inquiry information — your name, email address, phone number, and any details you submit through our forms (for example, your fitness goal, current obstacles, training preference, and desired start timing).
  • Communications — messages, emails, and texts you exchange with us.
  • Automatically collected data — IP address, browser and device type, pages viewed, referring source, and similar usage data collected through cookies and analytics tools.

2. How we use your information

  • Respond to your inquiries and schedule your free consultation.
  • Provide, personalize, and improve our personal-training services.
  • Send you appointment confirmations, reminders, follow-ups, and — where you have consented — marketing communications by email and SMS.
  • Measure and improve the performance of our website and advertising.
  • Comply with legal obligations and protect our rights.

3. SMS / text messaging

If you opt in to our text-message program, we use your phone number to send messages related to your inquiry and services — such as consultation confirmations, appointment reminders, and follow-ups.

  • Opt-in: You opt in by checking the SMS consent box on our form and submitting your phone number, or by otherwise expressly agreeing to receive texts from us. Consent is not a condition of purchasing any goods or services.
  • Message frequency varies based on your interaction with us.
  • Message and data rates may apply depending on your mobile carrier and plan.
  • Opt-out: Reply STOP at any time to cancel. Reply HELP for help, or contact us at [email protected].

Mobile information sharing. No mobile information (including your phone number) will be shared with or sold to third parties or affiliates for their marketing or promotional purposes. Text-messaging originator opt-in data and consent are not shared with any third parties or affiliates. Information may be shared only with the vendors and service providers that help us operate our messaging program (for example, our CRM and messaging platform), and only as needed to deliver the service.

4. Cookies and tracking

We and our providers use cookies, pixels, and similar technologies (including tools such as Google Analytics, Google Tag Manager, and advertising pixels) to understand site usage, measure conversions, and improve our marketing. You can control cookies through your browser settings; disabling them may affect site functionality.

5. How we share information

We do not sell your personal information. We share it only with: (a) service providers who perform functions on our behalf (hosting, analytics, CRM, email/SMS delivery, advertising measurement) under obligations of confidentiality; and (b) authorities where required by law or to protect our rights. See Section 3 for the specific restriction that applies to mobile and SMS opt-in data.

6. Data security and retention

We use reasonable administrative, technical, and physical safeguards to protect your information, and retain it only as long as needed for the purposes described here or as required by law. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your rights

Depending on where you live (including under the California Consumer Privacy Act), you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of certain uses. To exercise these rights, contact us at [email protected]. We will not discriminate against you for exercising them.

8. Children

Our services and messaging program are intended for individuals 18 years of age or older. We do not knowingly collect information from children under 18.

9. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent version, and changes are effective when posted.

10. Contact us

ONE PT LLC
1919 Broadway, Santa Monica, CA 90404
Email: [email protected]
Phone: (602) 877-8836